Home care

Troubleshooting

• Fix a musty smell in basement Musty or earthy smell in the basement from moisture and mold. This guide helps you find the moisture source, improve ventilation, run a dehumidifier, clean visible mold—or call a pro when you have water intrusion or health concerns.
• Fix a stain that will not come out A stain that persists after normal washing. This guide helps you identify the stain type, pretreat with the right product, use the correct wash temperature—or when to try professional cleaning or accept the stain.
• Fix a wine stain on fabric A red or white wine stain on clothing or upholstery. This guide helps you blot immediately, treat with cold water and salt or detergent, avoid heat until the stain is gone—or try professional cleaning when home treatment fails.
• Fix ants in kitchen Ants in the kitchen from food, moisture, or entry points. This guide helps you find the trail and entry point, remove food sources, use bait or barrier treatments—or call an exterminator when the infestation is large.
• Fix bed bugs Bed bugs in the bedroom or home. This guide helps you confirm identification, contain the infestation, wash bedding and encase the mattress, reduce clutter—and when to call a professional exterminator, which most infestations require.
• Fix carpet that smells Carpet that smells from spills, moisture, or pet accidents. This guide helps you find the source, clean with carpet cleaner or baking soda, dry thoroughly—or call a professional cleaner when the smell persists.
• Fix cockroaches in apartment Cockroaches in an apartment from food, moisture, or shared walls. This guide helps you remove attractants, use gel bait or boric acid, seal entry points—or call an exterminator when the infestation is large or comes from neighbors.
• Fix dust that accumulates fast Dust that builds up quickly from filters, humidity, pets, or ventilation. This guide helps you change HVAC filters, reduce humidity, vacuum and dust more often, and address sources—or call a pro when HVAC or ductwork needs service.
• Fix fruit flies in kitchen Fruit flies in the kitchen from ripe fruit, drains, or fermenting liquids. This guide helps you remove the source, set traps, clean drains—or when the infestation persists.
• Fix garbage can that smells Garbage can that smells from food waste, moisture, or bacteria. This guide helps you empty and rinse the can, clean with bleach or vinegar, use a lid and liner—or when odor persists.
• Fix grease stain on stove Grease and cooking oil on the stove or cooktop. This guide helps you confirm the stove is cool, choose the right cleaner for your surface, remove grease from drip pans and burners, and when to call a pro for damaged surfaces.
• Fix ink stain on carpet Ink spilled or smeared on carpet. This guide helps you blot quickly, choose the right treatment—rubbing alcohol for ballpoint, hairspray or alcohol for marker—and when to try professional carpet cleaning.
• Fix mice in house Mice in the house from entry points and food. This guide helps you confirm signs of mice, find entry points, set traps, remove food sources, seal gaps—or call an exterminator when the infestation is large.
• Fix mold that grows on walls Mold growing on interior walls from moisture, condensation, or leaks. This guide helps you confirm the mold type and size, fix the moisture source, clean small surface mold with bleach or detergent—or call a mold remediation pro when the area is large or you have health concerns.
• Fix pet odor in house Pet odor from urine, dander, or bedding. This guide helps you find the source, clean with enzymatic cleaner for accidents, wash bedding, and improve ventilation—or call a professional cleaner when the odor persists.
• Fix refrigerator that smells Bad smell inside the refrigerator from spoiled food, spills, or a dirty drip pan. This guide helps you find and remove the source, clean shelves and drawers, check the drip pan—or when the smell persists.
• Fix rust stain in toilet Rust stains in the toilet bowl from iron in water or corroded tank parts. This guide helps you identify the source, clean with pumice stone or rust remover, check tank components—or when to call a plumber for pipe or valve issues.
• Fix silverfish in bathroom Silverfish in the bathroom from humidity and darkness. This guide helps you reduce humidity, remove food sources, seal cracks, use traps or diatomaceous earth—or call an exterminator when the infestation is large.
• Fix smoke smell in room Smoke odor lingering in a room from cigarettes, cooking, or a past fire. This guide helps you ventilate, clean surfaces, wash fabrics, use odor absorbers—or when to call a professional for heavy smoke damage.